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Portal Home > Knowledgebase > General Hosting > Email & Mailing Lists > Configuring Outlook
How to setup email on outlook
This is the information you will need to use when setting up your email accounts on personal computers.
Information required to set up email accounts includes the following:
Incoming Mail Server (POP3): mail.YOUR_DOMAIN.com
Outgoing Mail Server (SMTP): mail.YOUR_DOMAIN.com
Please replace YOUR_DOMAIN with your actual domain name you are using for your email.
Username is the full email address including the @your_domain.com
Password is the password you set when you created the account in cPanel > Mail > Add/Remove/Manage Accounts
Secure Password Authentication (SPA) should be off.
In Outlook, you will also need to select "More Settings", and look at the following:
On the Outgoing Server tab, select "My outgoing server (SMTP) requires authentication", and set to "Use same settings as my incoming mail server".
Your Server Port Numbers should also be examined. The incoming port shouldn't need a change, but your outgoing port should be 26. In Outlook, this is on the "Advanced" tab, in "More Settings"
Some side notes on email set up:
Some users who are using DSL High Speed Access (such as Verizon High Speed DSL) may need to use the SMTP outgoing server from their Internet Service Provider (ISP), as their service is set up to use their servers for all outbound emails. Please consult with your ISP if you are still having issues with outgoing email after following these detailed instructions.
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