The first thing you need to do is create a "package", which determines how much disc space, bandwidth, e-mails etc, your customers can use. If you're starting your own hosting company or offering your clients web hosting, you may want to set up several "levels" of hosting that can vary in cost, and this is where you set those levels up. You can simply set up a single level as well, if you like.

First, locate the Add Packages link on the left side menu, or click on Packages icon in the center area of the screen, then click on Add Packages. NOTE: Either way works fine in all cases; it depends on your preference. The left side menu is a little quicker and more direct with commands, but some prefer using the icons in the center of the screen. WHM doesn't care how you get there.

After choosing Add Packages, you're presented with a list of features to assign to that package.

First, type in a name for that package that you'll remember for your own reference (ie Gold, Bronze, Silver, Beginner). Make it something you can recall while creating your accounts later.

Next, you'll enter in how many MB of space you want to assign to the package. This is commonly referred to as the Quota. Remember, this is in megabytes (MB; which is a million bytes, roughly), so 1000 MB would be 1 GB (gigabyte, or one billion bytes), 5000 would be 5 GB, etc.

Then you'll enter in how many MB of bandwidth or data transfer the customer will be allowed per month. Bandwidth refers to data sent out from the server to a surfer's web page, whether it be images, text or data. This is entered the same as above; in MB.

Max FTP Accounts, Max E-Mail Accounts, Max E-mail Lists, Max Databases, Max Sub-Domains, Max Parked Domains: Same as above, limits the amount of the listed item, represented by a number, or you can just type unlimited to not restrict the amount of these items on a customer's account.

Dedicated IP: If you see this here, check it if you offer dedicated IPs and this customer has requested one. Otherwise, disregard this box.

Select Options -> Shell Access, FrontPage Extensions, CGI access: Most of the time, these are all checked, unless you have a specific reason for removing them.

Cpanel Theme, Feature List: Leave as is.

Language: Obviously, if a customer requests an account in a certain language, then by all means set it this language for them. Otherwise, leave it as English by default (or your own native language if not English).

That's it. Click the Add button and your package is created. Now you're ready to create accounts, and assign these packages to them.