We love making our customers happy and our customers love telling us they are happy. Below is a list of customers that have sent in a few words to about our web hosting service.
And those that have written in...
Restore issue
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Date: 2013-05-07 02:16:40
Moiz Husein
www.www.moizhusein.com
Tanzania
iam a happy customer. i had issues with restore to a clients website and the technical support i received was very much solving the issue.
thumbs up to Galvin R and David R.
Go Green Geeks!
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Date: 2013-05-05 21:25:31
Ben Tamblyn
www.odysseyinstitute.com
Bali, Indonesia
live 24 hour chat help is indispensable when you're on the move and living abroad. Our company's based in Indonesia, so its great to be able to connect with competent support people on a time frame that works for us.
Our last hosting company kept regular business hours and was closed on the weekends! Ha! Suffice to say they just lost our business.
Great customer live chat with Ugo
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Date: 2013-05-04 14:11:20
Andrew Borstein
www.brownborgstudios.com
United States
Just wanted to put a dollar in his virtual tip jar.
Would recommend GreenGeeks
Value For Money
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Date: 2013-05-04 10:47:51
Fred Goddard
www.nacar.org
Davao City, Philippines
So far, I have had a very good experience with GreenGeeks. The price may not be the cheapest out there, but it seems cheaper websites also offer a lot less. I was sharing with someone that it is like the airlines. Some of the cheaper deals have all these add on costs, like paying for extra bags when you check in. GreenGeeks offers a lot for their prices.
I have also been happy with the tech support from them.
The only part I find a little less intuitive is the email. The email and mailing lists are separate and a bit confusing. Of course, that's not much different than other hosts, and may not even be used much these days as people are using Gmail and other systems to handle email and newsletters.
I have recommended this site to others and am in the process of shifting someone over to them now.
Nice
Value For Money
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Date: 2013-04-30 14:03:27
Samuel
www.oincrivelhost.com
Porto Alegre, RS, Brazil
Your support team are really fast and gentle. Congratulation
All This AND Customer/Technical Surpport too?
Value For Money
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Date: 2013-04-26 04:21:18
Jacques Auguste, Jr
www.bluwebdesigns.com
Frankfurt, Germany
I have been with GreenGeeks for a couple of years now and I must say that though the services and features may seem like what all the others offer, the BIG difference is when it comes to Customer and Technical Service.
Issues, which are few and far between, are immediately resolved in a friendly and professional manner. Personally I know I have probably testing these guys' patience more than the average customer. I have yet to get an unfriendly or out-of-place response. The greatest thing is that I have NEVER had to get on the phone with them. Their ticket system is incomparable and extremely fast and efficient.
Sorry for sounding like an advertisement, but GreenGeeks has me for life with the level of professionalism they show!
Customer service
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Date: 2013-04-25 15:13:04
Ken McGrath
www.transmarginal.com
United States
Hello,
I just wanted to send props to your customer service staff. I've only had to contact you three times in a year and a half. The most recent were chats to solve simple problems. These were handled immediately and done correctly. I use a couple of other vendors for special or legacy services and you guys have the best service by far. I've recommended you to quite a few people.
support ticket
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Date: 2013-04-22 16:45:28
Rich
www.theredchicken.com
CT
Your technical support guys are and always have been great when it comes to helping me with any issue I have encountered.
Very Responsive
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Date: 2013-04-21 13:34:53
Young Mi Kim
www.timothytalbot.com
San Francisco
Hello - A number chat operators over the last 24 hours have been great - Ugo S, George and David -- helped me with timothytalbot.com. Very impressed with their responsiveness. thanks!
I Love being Green!
Value For Money
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Date: 2013-04-21 10:12:22
Superstar Universe, LLC
www.superstaruniverse.com
Lansing, MI, USA
Go Green! GreenGeeks has offered amazing service since day 1. GreenGeeks migrated my complete c-panel for me. Work that would have taken me hours, GreenGeeks did in minimal time with excellent customer service! I feel good knowing GreenGeek's servers are Green for the environment and appreciate they understand my business needs! I would recommend GreenGeeks to anyone who needs Web hosting! Thank you!!
