GreenGeeks Reviews

Tens of Thousands of Customers Rely on GreenGeeks

Thank goodness
By Jerry Halberstadt of from United States

Server response at my prior host had gotten very, very slow; they had shown lack of skill in resolving some issues; and had too much down time. I was using a very old version of Drupal and had no upgrade path, save a detailed manual upgrade which is beyond me. I needed a host that would provide good response for Drupal sites, mostly for blogs; and reliable hosting with good service. GreenGeeks migrated everything cleanly, so from the start the mails and website were up and running seamlessly. Small glitches were promptly solved. I was able to do a one-click install of the latest version of Drupal. I then setup a new version of the blog online, and Green Geeks service then moved it to the public URL. Staff helped troubleshoot the small glitches---glitches responsible for the ease of use rating, and maybe I own the source of the problems. Oh, as to finances: incredibly good deal, paying less money for better service!

I love it
By Olivia of from New York, NY, USA

I love GreenGeeks! Super reliable service. I locked myself out of my account a couple of times, they responded within minutes and the problem was solved just as fast. Maybe I was just lucky, or maybe they are always super reactive, either way, it worked perfectly for me, I had no downtime in my work! Thanks to David and all the tech support team

Awesome Service
By Gautam of from

I have been using Green Geeks from a long time & I am also an affiliate of green geeks. Till date I havent faced any issues & their response time is awesome. Earlier I was using Host Gator but found Green Geeks 100 time better than Host Gator.

Thanks for cooperation
By Girts Kaivens of from Riga, Latvia

GreenGeeks is one of my best experiences within hosting. I wishing to the company the best and continuity for long lasting.

By Nadine Herring of from New Haven, CT

I had an issue today with my website because of a mistake I made and was getting extremely frustrated because I could not figure out how to fix it. I chatted with Michael C. and he was extremely patient and very knowledgeable and fixed my problem. Now my site is working beautifully and I will continue to tell everyone I know to go with GreenGeeks for excellent web hosting and customer service!

GreenGeeks saves your time!
By Francesco of from Italia, Basilicata

I am with Greengeeks since 8 years now, once with other partners, now with my own domain. I just can say that when you choose GG, there is no need to waste time looking for other options. Everything works always easy and fine and if a problem occurs, they solve it, simple as that! Thanks in particular to the support team, always very helpfull.

Awesome Customer Service!
By Will of from Atlanta, GA

Just wanted to say thanks to GreenGeeks for their awesome and fast customer support. I have run into several issues with my WordPress site that were over my head and would have taken me a ton of research to figure out how to fix myself. They had them fixed for me in minutes! Thanks Michael C. and Bogdan F.

For the first time I feel my sites are safe!
By Edith Reyntiens of from United Kingdom

A special message alerted me to the top class security and support offered by Greengeeks, I thought my site had been hacked, so I emailed support to check it out. No! they had added an extra level of security so that I would not be hacked. For the first time in 5 years of building WordPress sites for my clients, I know they are safer from malicious hackers than they ever have been!Top class support, delivered in a super fast time and with grace and concern for my satisfaction. Thank you!

By Danny Scheurer of saveavet/prg from United States

you have made me a customer for life. Thank you for the great work and support you do.

Vance in Support is the best
By Andy of from

Had an issue - these thigns, they do happen on the iterwebs... Well Vance took 5 minutes on a realtime chat - edited my .htaccess file and all the magic was restored. Service like that should be noted and rewarded - thanks!

Excelent service
By Alejandro of from Venezuela

My old hosting server was terrible in the sopport experience. GreenGeeks is excelent, fast service

God of the Geeks,
By David Tommy Norman of from Oklahoma City, Oklahoma

As I had got myself locked out of my c-panel I had to bow my head and go to the tech support. I explained what had happened and Michael C was on my issue like a rabid ferret. with in minutes he had it fixed and had me back up and running. Michael needs a raise and a weeks vacation. And his customer service should be used to train others. Thanks, Tommy P.S. under "would you recommend Green Geeks" we need a Hell Yes added to the yes or no

Galvin R at Support
By sol of from NY

Galvin R was Great. He was patient and helpful and never complained, even though in retrospect some o my questions were silly. Customer service here is much better than bluehost and so are the prices which makes this a killer combo. Keep up the great work guys and thanks a million Galvin

A++Tech Suppport
By Tony Grimes of from Indio Ca

I had a couple of issues, response was fast and issues resolved

Support is Excellent
By Brian Kelne of from United States

I would highly recommend GreenGeeks. Their support is first rate. Quick to respond, through their Chat support. Thank you

By Sol of from NY

Michael C was excellent. He was patient and addressed all my issues and questions, some of which in retrospect might have seen a bit silly. In a nutshell, excellent service at an excellent price.

Why you should use Green Geeks
By Josh of from Tel Aviv

I ranked them 5 for each category. No reason to look for hosting elsewhere. Services are exactly the way they should be and the support is superb. The fact that they are green conscious makes it that much better. Every business should be run like this.

By Kristi Hunemuller of from Iowa, USA

Love your services. Your support is amazing. Never experienced customer experience like this with most companies. I use the chat tool all the time. Always fast, efficient, and your support team rules! Thanks for all you do!

Best support staff
By Vipul of from India

Let me tell you, I manage hosting accounts on Hostgator, Hostmonster and Greengeeks. And the most important feature of any hosting company according to me is Support. You rank #1 on it. No wait time for chat and quick reply for tickets. Kudos!!!! Thanks a lot for accurate solutions. Keep it up. Never down size your customer support and specially, Ivan D. You always find exact problem.

Great help from Ugo in Technical Support
By Albert of from Anaheim

I just want to compliment Ugo who help me resolve an irritating issue I had with logging into Greengeeks vs. cPanel vs. SSH. He was very patient and helped to answer all my question. I do have one disappointment with the cPanel... no website backup capability. The other issue is the confusion of the Greengeeks login vs. cPanel. Technical support is excellent! Alber

Really great web hosting
By Alvaro of from St.Jean de Luz, France

I have been having webs hosted since 1999, and by far, GreenGeeks is the best I have found and I am here to stay. They are highly qualifed people, they reply to your queries quicker than you even check them. Based on my experience this is a totally safe bet.

Ugo is the best!!!
By Marcello Kostzer of from stuart,fl

Got really serve by Ugo. Excellence,Precise, patient, humble and super professional may be words to describe his assistance.

Great Customer service
By S of from NY

Hi I called to ask a bunch of questions. I thought they might be too much, but the Rep answered them so fast I was left wondering if I should have come up with more. All in all great response time and the answers were all spot on

The best hosting provider of the world
By Jitender Kumar of from New Delhi, India

I am really happy with and its services. As and when I had to face any problem, they solve it in minutes or give me guidelines to get it solved. is really abide by its promises which are made to the newcomers and existing clients. I really appreciate to for its quality services. The best! thank you very much

Wix site migration.
By DeLon R. Lewis of alldayoriginals from Portland, OR

2:30 am and this is the second time Michael C. has helped me make sure my site is ready to be transferred to Wix from GoDaddy all while maintaining GreenGeeks hosting. 24 hr support is vital for a parent/artist/business owner/student who also works full time. I have yet to be disappointed with the tech support. GG always lets me know exactly what they can and cannot help me with and when they cannot help they point me in the direction I need to go to find answers.

Help when you need it.
By Jim Schwetz of from United States

I have had to email GreenGeeks twice now for help. They responded both times within an hour. I wish all businesses had a response time like that. Both times I got the correct help on the first try, so it only took one email to get me back on my feet again.

Great Service
By Ade Kusniawan of from Bandung, Indonesia

The Service from Greengeeks was, is and will be the best Hosting Provider. I hope they can consider lowering the price. :)

Fixing my URL
By Jennifer of from Honolulu, HI

Michael helps me fix my URL without taking me through too many steps, did it for me quickly, now I can get on with editing my site :) Thank you for your quick service at almost 9:00 pm at night!

Best Support in Town
By Nauro Rezende Jr of from United States

Green Geeks offers the best service for a fair price and with the best support team that I ever used in years. They are friendly, fast, reliable and can help you with the simple questions but also with the complicated stuff. Best IT decision I made in 2014.

Pricing Review
By Erin of from Michigan

George was great and patience with my questions

Excellent shared hosting
By Vagelis Prokopiou of from Thessaloniki, Greece

My overall experience with GreenGeegs is excellent. I have 2 shared hosting accounts. I have used 3 hosts until now for my websites. GreenGeegs have proven to be the best by far. I am talking about shared hosting. I donít have any experience with dedicated servers. The hardware they offer has proven much superior compared to the previous hosts I had tried. Their customer support is very fast and helpful. They even helped me with quite complex problems, like letting me run through their firewall external scripts to warm the cache of my Drupal site. I would definitely recommend them as a Drupal host with no regrets so far.

All of your are very fine!
By He Huang of from China

Thank your. I have several your hostings. All of these hostings ware very fine. And your service is very very good, rapid and accuracy.

By Xavier of from Philadelphia, PA

Well, I am a new customer (2 days old!) and they say it is the first impression which matters. So far so good, I should even say, so excellent! Guys are very responsive, open and clear about the services. Plus it is green so what else do you need??

GreenGeeks Rocks
By Michael Schubert of from Byron Bay, Australia

Hi Guys Every time I contact support, I learn more, and get one step closer to solving my problem. And sometimes solve the problem right then and there. The level of support and the courtesy is amazing. And 300% green. Who could ask for more :)

David R. Rocks!
By Karen of KarenJefferson.US from United States

Had a glitch with my site and David R. fixed it faster than you can say "404 error". Dunno what his last name is, but it should be ROCKS, because he does!!! Thanks for the great support, GreenGeeks!

Great Customer support
By Burk Nordling of from olathe, ks

Wonderful customer support! Every time I have a question or a problem chat helps me get going in minutes. I also really enjoy all the services, and ease if use!

Extremely helpful team - Reliable & Quick Response Time!
By Jessica of from houston, tx

I am actually not a very technical person so I tend to contact the team frequently and I am always amazed at how helpful GreenGeeks is and how fast I get a response. Thank you for always being there to help me!

Web Developer
By Andrei Zvonkov of from London, ON Canada

Have been with GreenGeeks for few years now. Multiple domains hosted on various platforms (Drupal, Wordpress). Overall very satisfied with the service and support I received. Very quick response times to any issues or questions. Will recommend GreenGeeks anyday.

Outstanding Service
By Bryan McGuire of from UK

I have nothing but praise for Greengeeks and their support staff. I have never waited longer that 5 mins to get any issue I have had resloved. Only this morning, Gavin on the support desk, had me be back up and running in next to no time. I live in the UK and I would not hesitate to recommend GreenGeeks to anyone on this side of the pond.

Great Hosting
By Jason Blanda of from Canton, OH

All around great hosting! Support is fantastic and extremely quick. Sites run smoothly without any real hiccups. A perfect solution for hosting Drupal sites. I would definitely recommend Green Geeks to anyone looking for a web hosting solution.

Great tech support today!
By Michele Moore of from Albuquerque, NM

Vance, our tech support contact, helped us resolve a major issue with our business website that had been stumping us for WEEKS. He stayed with us and helped us trouble-shoot the issue until it was completely resolved. Really appreciate it! - - and will continue to use Green Geeks and recommend them to others.

very pleased long-term customer
By lisa of from colorado

i am not especially technically savvy, just enough to be dangerous. i have been VERY pleased with green geeks. the technical support has been really great for years. responses are so quick and they are really helpful. this is my personal web host - -my company uses several others and honestly my experience with them has been terrible. i am glad i take care of my personal sites on green geeks.

By Ferene Navarra of from Canada

Thank-you Michael for your assistance! You were very helpful providing solutions for my questions in a timely manner. I appreciate it!

Great location
By Robert of from Suriname

Excellent support and location to host your site!

Issue solved within seconds
By Jan of from Sydney, NSW, Australia

I just would like to thank you Galvin for his grate and fast support. He solved my problem within seconds. I am very very appreciative. Regars, Jan

Very Helpful Chat
By Ted Barnett of from Rochester, NY

I am very computer literate but not very website literate. I find that every time I get help from the chat line, they solve my problem quickly and easily.

By Bill chua of from Singapore

I was caught installing a third party software and render my website redundant. I chat with support Michael and he returned my website back to original in less than 10 mins. Fantastic. This is the best support I ever get from a hosting company. I truly recommend GreenGeeks to everyone. my website is

Galvin R recomendation
By Frederik of from China

Galvin R was very helpful today as I was experiencing technical difficulties with my hosting service. I would like to praise him for his good work!

Great Customer Service
By Yvonda of from Houston, TX

Michael C. was a great help and new exactly what i need. I had only ask one time.

David R
By Daniel of from Bahamas

Very helpful David R was very patient

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