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As a GreenGeeks reseller, the nameservers for your customer’s domains will be our nameservers on the websitehostserver.net domain (like chi-ns1.websitehostserver.net). If you prefer to use nameservers on your own domain (like ns1.ggexample.com), you can set the default nameservers in WebHost Manager (WHM).

Note that making these changes affects future account setups. Pre-existing accounts will retain the nameservers they were given when they were created.

Registering Private Nameservers

To be used as a nameserver, a domain must first be registered as a nameserver at the registrar.

If you registered the domain through GreenGeeks, here is the procedure to register the nameservers.

If you did not register the domain through GreenGeeks, log in to your domain registrar’s control panel and look for an advanced DNS setting called “Register DNS,” “private nameservers,” “personal nameservers,” etc. If you can’t find the setting, contact the registrar and let them know that you would like to set up private nameservers.

Setting the Default Nameservers in WHM

After your domain has been registered as a nameserver, log in to GreenGeeks and go to WHM by clicking the “WHM Login” button in the “Quick Server Login” section.

GreenGeeks dashboard click to log in to WHM

In the left navigation menu, click “Basic WebHost Manager® Setup.”

WHM custom nameservers step 1

  • Select “Explicitly Set the Nameservers.”
  • Enter the custom nameservers for your domain.
  • Click the “Save Changes” button.

WHM custom nameservers step 2

Remember that making these changes only affects future account setups. Pre-existing accounts will retain the nameservers they were given when they were created.

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