When you contact GreenGeeks support or billing staff, you may be asked for a PIN. This PIN is a security measure. It lets us know that you have access to GreenGeeks, and we can discuss account related issues with you. If a GreenGeeks staff member asks you for a support PIN, here’s how to create […]
Your GreenGeeks dashboard gives you access to your web hosting services as well as billing and support information and settings. To log in, go to am.greengeeks.com or click the “Customer Login” link on the GreenGeeks home page. Enter the email address associated with your account Enter your account password Click the “Sign me in” button […]
To view your support tickets, log in to GreenGeeks. Click “Support” then “My Tickets” in the dropdown. Click the link in the “Ticket ID” or “Subject” field to open the ticket. Click the “Reply To Ticket” button to reply.
To update your credit card information, log in to GreenGeeks. Click the “Hello…” link in the navigation, and then the “Edit profile” link. Click the “Credit Card Details” link. Click the “Update” button.
To update your password, log in to GreenGeeks. Click the “Hello…” link in the navigation, and then the “Edit profile” link. Click the “Change Password” link. Enter your new password in the “New Password” and “Repeat Password” fields and click the “Change Password” button.
Log in to GreenGeeks. In the “Quick Server Login” section: To log in to cPanel, click the “cPanel Login” button. To log in to WHM, click the “WHM Login” button.
For an added layer of account security, you can set a GreenGeeks security PIN. The PIN is a five-digit number that you will be prompted to enter when changing account passwords, or—under certain circumstances—when communicating with GreenGeeks staff. To add or update a GreenGeeks security PIN, log in to GreenGeeks. Click the “Hello…” link in […]
To update your GreenGeeks account contact details, log in to GreenGeeks. Click the “Hello…” link in the navigation, and then the “Edit profile” link. By default, your profile should open to the account contact details page. If it doesn’t, click the “My Details” link. Update your name, company name, address, email, or telephone information and click […]