How to Publish Your Website Using FrontPage

GreenGeeks no longer supports FrontPage extensions on our servers. Microsoft discontinued FrontPage Extension support in 2004 and no longer provides security updates. If you built your website using Microsoft FrontPage we recommend publishing your website using File Transfer Protocol (FTP) rather than FrontPage Server Extensions. Your website will still work without FrontPage Server Extensions, and you can […]

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Site Migration Instructions for Shared Hosting

Transferring a website from one host to another can be a daunting, time-consuming task. Why not let us do it for you? You can request the service in your GreenGeeks Account Manager. Log in to your GreenGeeks Account Manager and click “Support,” “Site Migration Request.” Select the hosting service for which you would like to request […]

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How to Upload a Site Before Changing DNS

If you want to upload your site files to GreenGeeks before your DNS has changed over from a previous host, you can connect via FTP to your server IP address. The IP address is in your account welcome email. The temporary URL to view your site before DNS changes is the server IP address followed […]

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MySQL Database Import Is Failing Because The .sql File Is Too Big

Browser-based file uploads can fail if the file size you are attempting to upload is larger than the HTTP post size configuration on the web server. If a browser-based upload fails, you can restore your MySQL database by logging into your account using an SSH client (or if you prefer, web-based terminal access is available in […]

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How Can I Put up an Under Construction Page?

Before your website is ready for launch, you can create an index.html file in any HTML editor and upload it to your public_html directory. That will replace the default GreenGeeks index file. Not handy with raw HTML? Log in to your GreenGeeks Account Manager and go to cPanel by clicking the “cPanel Login” button in […]

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Site Migration Instructions: Reseller Hosting

Transferring websites from one host to another can be a daunting, time-consuming task. Why not let us do it for you? You can request the service in your GreenGeeks Account Manager. Log in to your GreenGeeks Account Manager and click “Support,” “Site Migration Request.” Select the hosting service for which you would like to request migration. […]

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GreenGeeks Migration Policy

* cPanel Migrations include all domains, Addon Domains, Subdomains, cPanel settings, email and email accounts. Please note that this requires your old host’s cPanel backup generator to be active. ** Manual Migrations include most things that are not cPanel to cPanel transfers (essentially anything that cannot be easily packaged and restored). A few examples: Transferring from a host without cPanel […]

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