GreenGeeks Backup Policies

How we protect your data GreenGeeks performs daily disaster recovery backups of our hosting platform.  The backups are retained for 24 hours and then replaced with the most recent backup. Also, we utilize RAID-10 storage arrays on all servers to prevent data loss due to a drive failure, and regularly run file system checks to […]

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Official Web Host Manager (WHM) Documentation

GreenGeeks offers WHM free with all reseller hosting plans. You can learn everything there is to know about about WHM in the official documentation. We also have “getting started” articles that will take you through the process of creating hosting packages and user accounts step by step: Reseller Account Set up, Step 1: Creating Packages […]

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Reseller Account Set up, Step 2: Creating Accounts

To give a customer or client access to hosting services, you must create an account for them. Before you create your first account, read Reseller Account Set up, Step 1: Creating Packages. You don’t necessarily have to create packages—we will show you how to specify quotas each time you set up a new account—but having […]

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Reseller Account Set up, Step 1: Creating Packages

Whether you are using your GreenGeeks reseller account to host your own websites or sites for customers, the first thing you may want to do is create at least one hosting package. The package determines the specifications and quotas for each new account you set up in WHM. You don’t necessarily have to create any packages—it’s […]

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How to Set up Private DNS at GoDaddy

First login to your GoDaddy account. Go to Domains >> My Domains Click on your domain you’d like to set up private nameservers for Click on (add) under ‘Host Summary’ on the bottom left. For “Host Name:” you’ll input “ns1” (no quotes) in the box. For “Host IP 1:” 99.198.112.83 Click “Ok” – Your first […]

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What Are My Anonymous Name Servers?

Every GreenGeeks reseller account can use our anonymous name servers: Primary name server: ns1.websitehostserver.net Secondary name server: ns2.websitehostserver.net After updating the name servers for a domain name at the registrar, please allow up to 24 hours for the domain to fully resolve. For more information on registering default or private name servers, please see, How to […]

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How Do I Get My eNom Domain Reseller Account?

A domain reseller account powered by eNom is included free with every GreenGeeks Reseller hosting plan. The eNom account integrates with ClientExec, WHMCS and other popular billing systems, allowing you to buy and manage domain names for your customers. To get your eNom account started, please open a ticket in GreenGeeks with the subject “eNom Reseller Request.” Benefits […]

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Private Nameservers

What Are Private Nameservers? Private name servers are your own DNS name servers, for example, ns1.ggexample.com and ns2.ggexample.com. What Are the Benefits of Private Nameservers? The benefits are mainly in branding; there are no technical benefits. If you prefer not to use private name servers, you can use the anonymous name servers ns1.websitehostserver.net and ns2.websitehostserver.net. What […]

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How Do I Get My ClientExec License?

To obtain your ClientExec license, please open a ticket in GreenGeeks with the subject “Request ClientExec Licence.” In the body of the ticket, include the domain name you would like to have licensed. GreenGeeks provides licensing for the ClientExec software, but we do not provide technical support for the product. Installation documentation and support are […]

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Site Migration Instructions: Reseller Hosting

Transferring websites from one host to another can be a daunting, time-consuming task. Why not let us do it for you? You can request the service in GreenGeeks. Log in to GreenGeeks and click “Support,” “Site Migration Request.” Select the hosting service for which you would like to request migration. To transfer your web site […]

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