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How to Create and Use Email Autoresponders

An autoresponder is an automatic system that will send a message as soon as it receives one. For example, let’s say you went on vacation but want people to know when you’ll return. You would set up an autoresponder on the email account.

Today, I’m going to show you how to set email autoresponders in cPanel. It’s a quick process that has a lot of potential for various types of accounts.

When Would You Use Autoresponders

In the example above, I demonstrate how an autoreponder is helpful during certain situations. It’s a way to let people know that you’ve received the message but are unable to respond. This can solve confusion and prevent people thinking you’re simply ignoring them.

Another useful application is creating an email account for a newsletter. You see this kind of setup all the time, especially from WordPress hosting platforms. Perhaps you have automatic email sent to users but don’t necessarily need them to respond. An autoresponder will let the sender know the address is a “no reply” account.

Creating Email Autoresponders in cPanel

From the cPanel dashboard, scroll to the Email section and click “Autoresponders.”


Click the button to “Add Autoresponder.”

Add Autoresponder

In the next screen, you will set up all of the configuration data for the autoresponder. This includes the address of the account, subject line and the body of the message. You can also choose to check the “This message contains HTML” check box if you want to add links, images or other coding.

After you fill in the information, click the “Create/Modify” button.

Create Modify

Once the button is clicked, the autoresponder becomes live.

Autoresponder Success

If you ever need to delete an autoresponder, go back and click the “Delete” link available.

Delete Autoresponder

An autoresponder is a good alternative to forwarding your email, especially if you’re on vacation and don’t necessarily want to be bothered. In any case, it’s always a good idea to fully understand what you can do with your email addresses from within cPanel.

Keeping Others Informed

Using an autoresponder can have a myriad of purposes. From letting important people know you’re away to informing people the address is not run by a human, it’s all related to an efficient system. Properly configure your email addresses and save yourself and your guests a lot of time and confusion.

Author: Chris Racicot

Chris is the Support Manager at GreenGeeks and has been with the company since 2010. He has a passion for gaming, scripting and WordPress. When he’s not enjoying his sleep, he’s working on his guitar skills and fiddling with 3d printing.

Updated on July 12, 2017

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