What is a Privacy Policy Page in WordPress?
A Privacy Policy Page in WordPress explains how a site collects, uses, stores, shares, and protects personal data from its users.
WordPress allows site owners to create and manage this page to help meet legal requirements such as the General Data Protection Regulation GDPR, California Consumer Privacy Act CCPA, California Privacy Rights Act CPRA, and California Online Privacy Protection Act CalOPPA.
What the Privacy Policy Page Covers
A WordPress privacy policy typically includes the following:
- The types of personal data collected, such as name, email address, IP address, cookies, and location data.
- Reasons for collecting the data, like analytics, improving services, email communication, order processing, or user account management.
- Third parties that may receive access to the data, such as payment processors, email service providers, analytics tools, or ad platforms.
- How long the data is stored and for what purposes.
- A user’s ability to request, correct, or delete their personal data.
- Clarification of rights provided under privacy laws (e.g., data access, erasure, data portability).
Site owners are expected to tailor the policy based on how their website functions and what tools or plugins they use.
Legal Rules and Compliance
Many privacy laws require that websites display a privacy policy. Under GDPR and CCPA rules, site operators must explain how they collect and handle personal information and explain user rights.
Updates are necessary at least once every 12 months or earlier when the way personal data is handled changes. Laws like CPRA also require specific elements like opt-out options for the sale or sharing of personal data or use of sensitive data.
Some laws require a clear link to “Do Not Sell or Share My Personal Information” or “Limit Use of My Sensitive Personal Information” for users handling requests.
How to Create a Privacy Policy Page in WordPress
There are several methods available in WordPress to add this page:
Using WordPress’s Privacy Settings
WordPress includes a built-in tool for creating a privacy policy page.
- Go to Settings > Privacy.
- Choose Create New Page to generate one using WordPress’s template.
- Edit the generated draft to fit your website’s data usage.
- Publish and add it to your footer or navigation menu.
If you already have a policy, you can select it from the same section:
- Open Settings > Privacy.
- From the drop-down, select your existing privacy page.
- Click Use This Page.
Custom Page from Scratch
You can also manually create this page:
- Go to Pages > Add New.
- Write your content based on your data handling practices.
- Publish the page.
- Link it in places users will find easily, like footers or menus.
Using Privacy Policy Plugins
Some plugins simplify this process:
- WP AutoTerms and Cookiebot help generate policies based on your site’s activity.
- They include templates and commonly required legal phrases.
- Many plugins offer tools to place links in site footers and popups automatically.
Where to Display the Privacy Policy
The privacy policy must be easy to find for users. Sites often link the page in several key areas:
- Footer: Add a link in the footer so every page includes access to the policy.
- Navigation menus: Include a link in the main or secondary menu where users can see it quickly.
- Forms and checkouts: If your site allows logins or sells products, include policy access near forms and checkout steps.
- Sidebar or widgets: Use WordPress widgets to list the privacy page in side menus or other key spaces.
Timeline and Historical Context
The built-in WordPress privacy policy feature was added in version 4.9.6 in May 2018. This update came after GDPR went into effect.
This change provided a structured tool for site owners to manage privacy obligations inside WordPress without needing external platforms.
Common Issues Site Owners Face
Many site owners struggle with:
- Matching their privacy page to multiple laws at the same time. A site with users from both Europe and California needs to meet the requirements for GDPR and CCPA.
- Keeping the page updated when plugins change or the site starts collecting new types of user data.
- Understanding how their third-party tools (like forms, analytics, or ads) affect their data policy.
Site operators often ask for help in online technical forums about wording requirements or how to configure plugin settings that impact user data collection.
Visitor Concerns About Privacy
Users care about clarity in how their data is handled. Research shows that many people feel unsure or distrustful about how websites manage personal information. Failing to provide a clear privacy policy may discourage user engagement or break compliance obligations.
Ensuring that the privacy policy is accessible and written in plain terms helps users understand their data rights. That reduces confusion and lowers the chance of user complaints or formal requests.
Summary of Key Functions
- A privacy policy tells users what personal data is collected and why.
- It’s required for many websites, especially those tracking behavior, processing payments, or storing user data.
- WordPress includes a built-in template that can be customized.
- The policy should be reviewed once a year or whenever your data handling changes.
- Plugins can help generate and display the policy.
- The policy must be clearly visible on the site.