Skip to main content
  1. Home
  2. Knowledge Base
  3. Billing
  4. Canceling Prior to Your Account Renewal Date

Canceling Prior to Your Account Renewal Date

Per our Terms of Service, all GreenGeeks accounts have auto-renew enabled. We do not issue refunds for account renewal charges. However, you can disable this at any time before the auto-renewal takes place.

To Prevent Automatic Account Renewal

Begin by logging into your GreenGeeks Web Hosting account.

Once logged in, click on the “Manage” button.

Manage Button

Then simply click on the Disable Auto-Renew option.

Please refer to Getting Started: Managing Renewal and Cancellation Options for more details.

If you have any questions regarding our cancellation policy, please open a ticket with the billing department at GreenGeeks.

Was this article helpful?
Need Support?
Can't find the answer you're looking for?
Contact Support

Comments

    1. Hi Catherine,

      Yes, you can. Simply contact our billing team and they will help you with this.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.