Per our Terms of Service, all GreenGeeks accounts have auto-renew enabled. We do not issue refunds for account renewal charges. However, you can disable this at any time before the auto-renewal takes place.
To Prevent Automatic Account Renewal
Begin by logging into your GreenGeeks Web Hosting account.

Once logged in, click on the “Manage” button.
Then simply click on the Disable Auto-Renew option.
Please refer to Getting Started: Managing Renewal and Cancellation Options for more details.
If you have any questions regarding our cancellation policy, please open a ticket with the billing department at GreenGeeks.
Hi,
I would like to know if I can get bill monthly starting on my renewal date ? (October 13th)
Thanks !
Hi Catherine,
Yes, you can. Simply contact our billing team and they will help you with this.