GreenGeeks requires an active payment method to be associated with every account. Credit cards cannot be removed once they are added to an account. We value your privacy. Credit cards are charged in accordance with our Terms of Service, and only after sufficient invoice notification. To prevent being charged for…
As of January 1st, 2013, GreenGeeks/eNom/ICANN began requiring complete WHOIS data for all gTLD domain name registrations. There are two methods customers use to send us this data – explicit information or default Billing Contact data. If you are sending us explicit contact information, you need to ensure the Registrant,…
When your domain name expires it enters a three-stage Redemption Grace Period (RGP). During RGP you are able to renew the domain before it is deleted and re-enters the market. Auto-Renew Grace Period For about 29 days* after the expiration date, your domain name can be renewed at standard rates….
All hosting services offered by GreenGeeks automatically renew on their anniversary date unless a cancellation request is placed. For domain registration, you will receive email notification 15 days before the domain expiration and again seven days before expiration. Can I renew my domain early? For information on early domain renewal,…
Domain Name Registrants’ Rights Your domain name registration and any privacy/proxy services you may use in conjunction with it must be subject to a Registration Agreement with an ICANN Accredited Registrar. You are entitled to review this Registration Agreement at any time and download a copy for your records. You…
Yes, if the privacy protection service is enabled at your previous registrar this service must be disabled so that you can respond to transfer confirmation emails.
For mail that does not appear to be unsolicited commercial mail, the Whois Privacy Protection Service may either forward or fax the mail to you. The Service will not forward junk mail, nor will it forward mail if it becomes apparent that you provided the Whois Privacy Protection address to…
No, a domain must be registered with GreenGeeks in order to use our ID Protect. Learn how to order ID Protect Whois Privacy Protection.
Yes! The domain name WHOIS database is a source of email addresses for spammers. If your domain name is protected by ID Protect, the WHOIS email address is changed several times a year. So, even if spammers harvest and use the WHOIS email address, when the address is changed, that…
ICANN (Internet Corporation for Assigned Names and Numbers) rules state that all domain names publish public WHOIS data including the domain owner’s first name, last name, mailing address, telephone number, and email address. The information is accessible by anyone via a WHOIS database search. For example, google.com GreenGeeks offers ID…