Skip to main content
  1. Home
  2. Knowledge Base
  3. Billing
  4. Does GreenGeeks Offer a Grace Period?

Does GreenGeeks Offer a Grace Period?

Payments are due by the invoice due date. If an invoice is unpaid after the due date, the account is automatically suspended and a late fee is added to the overdue invoice. You will then have a minimum of four days to make payment and avoid potential service termination.

GreenGeeks understands that sometimes circumstances beyond your control can result in the need for a couple of extra days to make a payment. If you find yourself in that situation, contact our billing department before the due date and we will work with you to avoid service interruptions and late fees.

If an account was suspended due to an overdue invoice, once the overdue invoice is paid in full, the account will be reactivated within 15 minutes of us receiving the payment. It is your responsibility, however, to verify that the account has been reactivated and to notify us in the rare case that the account remains suspended.

Was this article helpful?

Need Support?
Can't find the answer you're looking for?
Contact Support


  1. Another request with the same domain expiration date arrived on your behalf just before your invoice. Our office has made the payment to gladesecuretech: do you know them? Is this a fraud (see the payment receipt below)?
    What do we have to do?

    Transaction Receipt
    Be sure to print this transaction receipt for your records
    Da “Quick click Link”
    A “[email protected]
    Data venerdì 6 marzo 2020 – 23:33
    Quick Click Link Service Agreement 5226400329
    Billing Information
    davide biolghini
    via Giambellino 7
    milano Lombardia 20146 IT
    P: 39289401233
    E: [email protected]
    Order Information:
    Web Traffic Plan 1
    Order Amount: 86
    Payment Information
    Card Sale 86
    USD 5226400329 **********5706
    Order Transaction Approved

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.